Job Opportunity- Claim Executive (Non-Healthcare Insurance)

TIS (VIETNAM) INSURANCE BROKER

Member of International Associations: IBN, UNIBA, Euribron Global Network

JOB DESCRIPTION

TITLE: CLAIM EXECUTIVE (Non-Healthcare Insurance)

Department

Location

Employment Type

Reports To

Business Support Department

Phu My Hung,

Ho Chi Minh City

Full-time Head of Business Support Department

About TIS (Vietnam) Insurance Broker

TIS (Vietnam) Insurance Broker is a leading corporate insurance advisory firm dedicated to protecting Vietnamese and international businesses through world-class risk management and insurance broking services. As a proud member of International Associations: IBN, UNIBA, and Euribron Global Network, we combine deep local market expertise with the best global practices to deliver tailored, industry-specific solutions to our clients.

Key Responsibilities

  • Manage and coordinate the entire claims process for clients, from initial notification of loss through to settlement and payment.
  • Review and assess policy coverage, policy terms and conditions, and loss documentation, and advise clients on their insurance entitlements.
  • Coordinate with insurers, loss adjusters, surveyors, forensic accountants, legal advisers, and other relevant parties to manage claims effectively.
  • Analyze and support the quantification of losses, particularly for commercial insurance claims and financial losses.
  • Represent and advocate for clients during claims negotiations to achieve fair, reasonable, and timely settlements.
  • Monitor and follow up on claims progress, ensuring timely resolution and high-quality client service.

Requirements

  • Bachelor’s degree in Insurance, Engineering (Civil, Construction, M&E), Auditing, Accounting, Logistics, or a related field.
  • 2–3 years of hands-on practical experience in relevant insurance fields. Prior experience with a loss adjusting firm or insurance company is highly preferred
  • Good English in writing and speaking.
  • Honest, diligent, and detail-oriented
  • Strong communication and negotiation skills
  • Strong analytical and investigative skills, with an independent perspective and the ability to understand and effectively apply insurance policy terms and conditions
  • Innovative and proactive, with a focus on improving work efficiency and optimizing processes

What We Offer

  • Competitive salary with performance-based bonus.
  • Attractive bonuses: 13th – monthly salary, performance-based bonuses.
  • Monthly allowance: Lunch, mobile phone.
  • Additional allowances: Birthday, public holiday, clothing and more.
  • Full Social, Health, and Unemployment insurance based on gross salary.
  • Private healthcare insurance for employee and dependent.

How to Apply About TIS (Vietnam) Insurance Broker

Interested candidates are invited to submit their CV and a brief cover letter to [email protected], using the subject line “Application – Claim Executive”.

We thank all applicants for their interest; only shortlisted candidates will be contacted.

 

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