Privacy Policy

Who We Are

Our website is tisbroker.com .
We are TIS VietNam Insurance Broker.
Contact information:

  • Address: The Grace Tower. Suite 1101. 71 Hoang Van Thai. Tan My Ward. Ho Chi Minh City. Vietnam
  • Email: [email protected]
  • Phone: (+84) 28 54 171 181-Ext: 111 & 0985 952 957
  • Tax ID: 0317677055

What Personal Data We Collect and Why

We collect personal data via the contact form on our website, including:

  • Data: Name, email address, phone number.
  • Purpose: To contact and assist customers based on their requests.

We do not collect personal data from other sources such as comments, user accounts, or analytics cookies.

Contact Form

When you submit a contact form, we collect your name, email, and phone number. This data is stored to process your inquiry and is not used for marketing purposes.

Cookies

Our website does not use cookies to collect personal data. Some technical cookies may be used to maintain basic website functionality.

Analytics

We do not use analytics tools to track user data.

Who We Share Your Data With

We do not share your personal data with any third parties, except when required by competent legal authorities.

How Long We Retain Your Data

Data from contact forms is retained for 6 months for customer support purposes and then deleted unless you request an extension.

Your Rights Over Your Data

You have the right to:

  • Access, correct, or delete your personal data.
  • Request restriction or object to data processing.
    To exercise these rights, please contact us at [Your contact email] or [Your contact phone number].

Where Your Data Is Sent

Your data is stored on servers located at [Server location, e.g., Vietnam or your hosting provider]. We do not transfer data outside the European Union. If international data transfer occurs, we ensure compliance with data protection standards.

Contact Information

For privacy-related inquiries, please contact:

  • Email: [email protected]
  • Phone: (+84) 28 54 171 181-Ext: 111 & 0985 952 957
  • Data Privacy Officer: Mr. Phương Au Tai

Additional Information

How We Protect Your Data

We implement technical measures such as SSL encryption and firewalls to safeguard your data. Our staff is trained in data protection practices.

Data Breach Procedures

In case of a data breach, we will notify you and relevant authorities within 72 hours and take immediate remedial actions.

Data From Third Parties

We do not receive user data from third parties.

Automated Decision-Making and Profiling

We do not use your data for automated decision-making or profiling.

Industry Regulatory Disclosure Requirements

We are not subject to specific industry disclosure requirements for privacy.